Job Overview

We are seeking a dynamic and organized Administrative Assistant/Customer Service professional to join our team! This role is vital in ensuring smooth office operations and delivering exceptional support to clients and staff alike. You will be the friendly face at the front desk, manage administrative tasks efficiently, and provide outstanding customer service that keeps our clients satisfied and engaged.

If you thrive in a fast-paced environment, possess strong organizational skills, and enjoy helping others, this opportunity is perfect for you! All positions are paid roles, including internships, emphasizing our commitment to valuing every team member.

Duties

- Greet visitors and clients warmly at the front desk, providing excellent customer service with professional phone etiquette
- Manage multi-line phone systems, directing calls accurately and efficiently
- Perform data entry tasks using Microsoft Office, Google Workspace, and QuickBooks to maintain accurate records
- Handle clerical duties such as filing, photocopying, proofreading documents, and organizing office supplies
- Assist with bookkeeping activities including invoicing, billing, and basic financial record-keeping using QuickBooks
- Support medical or dental office operations by managing appointment scheduling and patient correspondence (if applicable)
- Maintain organized files—both digital and physical—and ensure confidentiality of sensitive information
- Provide general administrative support to team members as needed to promote a productive work environment

Experience

- Prior office experience demonstrating proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools




- Proven customer service experience with excellent communication skills and skilled phone etiquette
- Clerical experience involving data entry, filing, proofreading, and handling multi-line phone systems
- Familiarity with QuickBooks or other bookkeeping software is highly desirable
- Experience working in a medical or dental office setting is a plus—especially for roles involving patient or client interaction in healthcare environments
- Strong organizational skills with the ability to prioritize tasks effectively in a busy setting
- Computer skills including typing speed and accuracy to support efficient data management
- Previous administrative experience supporting front desk operations or reception duties

Join us in creating a welcoming environment where efficiency meets exceptional service! We value energetic individuals who are eager to contribute their skills in a collaborative setting. This role offers an exciting opportunity to develop your administrative expertise while making a meaningful impact every day.

Company About

The Purple Perk Coffee Market was established in October of 2005. That’s almost two decades ago! My, how time flies. Well, actually, time flies like an arrow. Fruit flies like a banana.

Our Mandate is to provide a neighbourhood coffee experience to, well, the neighbourhood. The neighbourhood AND BEYOND!!! Whoosh!

Our neighbourhood is the historic Mission district of Calgary, Alberta, Canada. It used to be the “French Section” and known as Rouleauville. It isn’t any more. Hardly anybody speaks French now, except for the French speakers.

Pay: $24.00-$28.00 per hour

Work Location: In person

📌 Administrative Assistant/Customer Service (Calgary)
🏢 PURPLE PERK KITCHENCAFE]
📍 Calgary