About UsCanada's National Ballet School (NBS) is one of the country's leading arts and education institutions, dedicated to excellence in ballet training, academic instruction, and community engagement. With over 300 employees, NBS supports a wide range of programs that span qualified dance training, health and wellness initiatives, and outreach across Canada.For more than 65 years, NBS has been a national leader in dance education, driven by a commitment to inclusion, innovation, and the transformative power of the arts. We strive to create an environment where students and staff can thrive, contribute meaningfully, and be part of a collaborative and purpose-driven community.The RoleReporting to the Head of Comprehensive Dance Programs, the Administrator provides administrative coordination and operational support for NBS's Comprehensive Dance Programs, including the Young Dancers Program and Adult Ballet Program. The Administrator plays a key role in ensuring programs are delivered efficiently, consistently, and in alignment with NBS policies and departmental priorities.This position supports program scheduling, student records, reporting, communications, event logistics, and day-to-day administrative operations. As a primary point of contact for students, families, teachers, and other constituents, the Administrator provides responsive and professional customer service while ensuring inquiries and concerns are addressed in a timely manner. The role also works closely with internal departments and program leadership to coordinate information, maintain accurate records, support events and performances, and contribute to the successful delivery of program activities.WhyYou'llLove This RoleYou playan important rolein supporting dance programs that serve students and participants across different ages and experience levelsYou build meaningful relationships with students, families, teachers, and colleagues through exceptional customer service and communicationYou help keep programs organized and running smoothly by coordinating schedules, records, communications, and operational detailsYou work in a dynamic setting where no two days are the same, with opportunities to support auditions, performances, workshops, andspecial eventsYou collaborate with a variety of internal teams and contribute to the successful delivery of programs at a nationally recognized arts and education institutionYouhave the opportunity touse your organizational, problem-solving, and administrative skills to make a meaningful impact on the participant experienceMajor Duties and ResponsibilitiesAs Administrator, Comprehensive Dance Programs, you will provide administrative and operational support across the department, including:Supporting the administration of Young Dancers Program and Adult Ballet class schedules,



attendance tracking, auditions, assessments, and related student activitiesCoordinating studio reservations, A/V setup, and other event logistics as requiredMaintaining departmental schedules, including meetings, travel, and other administrative commitmentsCoordinating administrative requirements for performances and demonstrations, including student lists, schedules, casting information, chaperoning logistics, and event documentationPreparing student reports by collecting, formatting, inputting, and editing teacher commentsLiaising with the Registrar's Department regarding registration, auditions, student records, and program informationActing as a primary point of contact for students, families, teachers, and other constituents, providing timely and professional customer serviceResponding to participant questions and concerns, following up on issues, and escalating matters to the appropriate staff member when requiredAssisting with departmental communications, reports, and administrative materialsSupporting the Head of Comprehensive Dance Programs with departmental priorities, projects, timelines, and administrative requirementsCoordinating administrative workflows and providing day-to-day guidance to part-time administrative staff and volunteers as requiredMaintaining departmental records, filing and retrieval systems, and supplies inventoryCollaborating with internal departments to support website updates, marketing materials, and program communicationsSupporting the timely processing of invoices and departmental expensesAssisting with performances, auditions, workshops, special events, and other program activitiesProviding administrative and logistical support to artistic staff to facilitate the successful delivery of classes and program activitiesMaintaining confidentiality and exercising discretion when handling participant and departmental informationQualifications/Skills/ExperienceMore than anything, we are looking for someone who is organized, dependable, service-oriented, and passionate about supporting programs and creating a positive experience for students and families. Some of the qualifications below are of particular interest:Education:Post-secondary degree or equivalent professional experienceEducation, student services, office administration,



or a related field considered an assetExperience:Minimum three years of experience in an administrative or related positionExperience with data entry, records management, reporting, and database systemsExperience providing customer or student service in a fast-paced environmentExperience supporting events, programs, or multiple administrative priorities considered an assetSkills & Abilities:Strong organizational and time management skills, with the ability to manage multiple priorities and competing deadlinesExcellent communication, customer service, and interpersonal skillsStrong attention to detail and proofreading skills, with a commitment to accuracyProficiencywith Microsoft Office SuiteFamiliarity with relational databases and database management systems considered an assetDemonstrated professionalism, discretion, and ability tomaintainconfidential informationStrong problem-solving and judgement skills, with the ability toidentifywhen matters require escalationAbility to work collaboratively with students, families, teachers, artistic staff, and internal departmentsFlexible and adaptable approach to supporting program needs, including occasional evenings and weekendsCompensation:Salary Range:$49,000annually,commensuratewith experience andalignedwith internal equity.Total Rewards:Health & Wellness Benefits: Dental, Health, Paramedical, Short & Long Term Disability, Life Insurance, Employee Assistance ProgramStandard 35-hour work weekEmployer-matched Defined Contribution Pension PlanPaid vacation time starting at 4 weeksCommitment to work-life balanceProfessional development opportunitiesDiscounted rates for NBS Adult Ballet ClassesEmployee discount at The Shoe Room, our dance retail storeSubsidized lunch, beverages and snacks at our onsite caféCollaborative and inclusive work environment: Join our EDI Committee or Social Committee and participate in monthly employee events!Schedule:Sunday (8:45AM - 4:45PM) - Thursday (11:30AM - 7:30PM)Our Commitment to Equity & AccessibilityNBS is committed to addressing systemic inequities in everyfacetof ourorganizationincluding programs,policiesand practices. It is NBS' top priority to build a remarkable and talented workforce that reflects the diversity of the City of Toronto. We strongly encourage applications from all qualified individuals, especially welcoming those with diverse intersectional identities who bring unique perspectives and contribute to the diversification of ideas.If you require accommodation at any stage of the recruitment process, please inform us.Successful candidates must supply Canada's National Ballet School with a Police Reference Check in accordance with the School's Child Abuse/Sexual Abuse Prevention Policy; this will be coordinated through the Human Resources Department at NBS.Please note: This role is for an existing vacancy.

📌 Administrator, Comprehensive Dance Programs (Toronto)
🏢 Canada's National Ballet School
📍 Toronto