Join Compugen in Kamloops, BC, as a Deskside Support Technician, where you'll play a pivotal role in a crucial device migration project. This position involves extensive onsite support during a significant transition for end-users.We're seeking two dedicated technicians to engage in hands-on, high-volume migrations within a mining operations setting. You'll provide vital Tier 1 and Tier 2 support, configure devices, and validate all functionalities while following established procedures to enhance user experience throughout the migration.Key Responsibilities:Oversee high-volume migrations to the new platformSupport setup and configuration of mobile devices and laptopsConfirm connectivity and functionality post-migrationDocument migration details and escalate issues as neededCollaborate with deployment teams to solve issues promptlyRequirements:Experience in Tier 1 or Tier 2 technical supportFamiliar with device migration and rollout projectsAttention to detail in documentation and tasksStrong problem-solving and communication skillsWilling to work flexible schedule and extended shiftsContribute your technical expertise to support Compugen's mission of effective device migrations.

📌 Compugen Deskside Technician Role (Kamloops)
🏢 Compugen
📍 Kamloops