The Fundraising Coordinator supports the day-to-day operations of NCCM's Development Department, with a primary focus on donor data, CRM management, donor outreach, inbox management, dashboards and donation tracking.The Coordinator works closely with the Fundraising Operations Manager to ensure core fundraising operations are completed accurately, consistently and on time, while providing additional support across campaigns, stewardship, grants, events and other Development initiatives as needed.Department: DevelopmentReports to: Fundraising Operations ManagerLocation: GTAEmployment Type: Full-timeKey ResponsibilitiesDonor Data & ListsSegment and prepare donor lists for campaigns, outreach, stewardship and events. Maintain accurate donor information, complete CRM updates and uploads, identify data issues and support data clean-up, LYBUNT, SYBUNT and retention exercises.CRM ManagementMaintain accurate and organized donor records in NCCM's CRM. Support data entry, uploads, reconciliation with Fundraise Up and CCHF records, data clean-up and implementation of CRM improvementsDonor Calls & OutreachConduct assigned outbound donor calls using approved lists and scripts. Record call outcomes, donor feedback, commitments and follow-ups, and elevate opportunities or concerns to the Fundraising Operations Manager.Development InboxMonitor the Development inbox and respond to routine donor questions using approved information and templates. Follow up on donation issues, receipts, payments and cancellations, and elevate complex matters as required.Dashboards & TrackingMaintain Development dashboards and tracking sheets covering donor outreach, campaigns, pledges, stewardship and other fundraising activity. Prepare routine reports and flag missing information,



delays or unusual activity.Fundraising CampaignsSupport campaign execution through donor lists, tracking, data entry, reporting, communications, donor outreach, calls, stewardship and post-campaign data clean-up.Donor StewardshipComplete assigned stewardship activities, including acknowledgements, follow-ups and donor communications. Support recent, recurring, mid-level and lapsed donor stewardship, retention and reactivation activities.Grants & ReportingSupport grant administration by maintaining trackers and deadlines, gathering information for reports and ensuring grant-related records are organized and up to date.Events & FundraisersSupport Development events, fundraisers, townhalls, advocacy days and other activities through donor lists, invitations, RSVP tracking, registration, data collection, event follow-up and CRM updates.Partnerships & MOUsSupport administrative coordination of MOUs and partnership agreements by tracking deliverables, deadlines and follow-ups and maintaining organized records.Volunteer SupportAssist with Development volunteer recruitment, orientation, onboarding, assignments and tracking for campaigns, events, donor outreach and other activities.General Development SupportProvide additional support to the Fundraising Operations Manager and Director of Development across fundraising campaigns, donor research, community mobilization, communications, reporting, events, stewardship and administrative priorities based on departmental needs.QualificationsPost-secondary education in business administration, accounting, finance or a related field (or equivalent experience).Experience with CRM systems and donation/payment platforms.Strong organizational, analytical, and communication skills.Ability to maintain confidentiality and handle sensitive information with discretion.Ability to work independently while supporting a collaborative team environment.

📌 Fundraising Coordinator (Toronto)
🏢 National Council of Canadian Muslims
📍 Toronto