Mitch in Canada is seeking a Director, Personal Lines Client Care to design and implement a contemporary, scalable service model. You’ll own operations, using data and technology to deliver consistent, high‑quality client experiences.
You will lead cross‑functional teams, identify inefficiencies, monitor performance, drive improvements, and ensure compliance while aligning service initiatives with business strategy.
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📌 Remote Director, Personal Lines Client Care & Ops Ontario (Canada)
🏢 Bilinguallink
📍 Canada
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