Lead the Member Education team at Manulife, combining team development and client management to enhance member experiences with national retirement plans in a hybrid working model.

As a critical part of our organization, you will guide communication consultants while managing your own portfolio of national clients. This role emphasizes strategic leadership and hands-on coaching, aimed at improving member engagement and driving results through effective education strategies. Your insights will be vital in shaping the member experience across our retirement plans.

Key Responsibilities:
• Mentor communication consultants while managing client portfolios
• Develop transparent education strategies based on client objectives
• Optimize onboarding and member engagement processes




• Execute projects ensuring timely results and quality
• Support large-case RFPs and presentations for business growth

Requirements:
• Solid leadership capabilities focused on team inspiration
• Exceptional communication and relationship-building skills
• Experience in delivering presentations to senior stakeholders
• Proven project management experience under tight deadlines
• Knowledge in retirement products; RPA designation aimed for

Empower engagement and education within Manulife's retirement plans as a leader in member education.
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📌 Member Education Consultant Team Manager Ontario (Canada)
🏢 Manulife Financial
📍 Canada