DECOMOMO is a growing home organization and storage brand serving major retailers, business buyers, and independent stores across North America. We work with established accounts and retail partners including Walmart, Costco, Home Depot, Home Hardware, Ashley HomeStore, POC Organizers, and a range of independent boutiques.

We are looking for a motivated and organized B2B Account Coordinator to help support and maintain our growing business-to-business sales channel. This is a hands-on role for someone who enjoys communicating with clients, following up on opportunities, keeping projects organized, and helping build long-term business relationships.

This role is ideal for a candidate who has experience working with business accounts and wants to grow into a B2B sales, account management, or business development career. You will not be expected to build a department alone from day one. Your main focus will be supporting current B2B activity, maintaining lead follow-up, communicating professionally with prospective and existing customers, and helping create a reliable foundation for future growth.

What you will do

- Follow up with inbound B2B leads, prospective wholesale customers, retail buyers, and existing accounts by phone and email.
- Build and maintain professional relationships with business customers, buyers, retailers, distributors, and boutique accounts.
- Respond to product, pricing, availability, order, and general account questions in a timely and professional manner.
- Maintain organized records of leads, client communication, follow-up dates, account details, and sales activity.
- Help prepare quotations, product information, order-related documentation, and customer-facing communications.
- Coordinate internally with warehouse, operations, product, and management teams to support customer requests and account needs.
- Assist with basic sales reporting, lead tracking, account data management, and administrative tasks.
- Help prepare PowerPoint presentations, product sheets,



sales materials, and buyer-facing documents when needed.
- Support the onboarding and ongoing maintenance of smaller wholesale, boutique, and business accounts.
- Attend occasional local client meetings, trade-related activities, or business appointments when required.
- Identify follow-up opportunities and escalate larger sales opportunities or account issues to management.

What we are looking for
- At least 1 year of experience in B2B sales support, account coordination, customer success, business development, wholesale, retail account management, or a similar client-facing role.
- Comfortable speaking with business customers by phone; clear, qualified verbal communication is required.
- Strong written communication skills for emails, quotes, follow-ups, and customer correspondence.
- Organized, reliable, detail-oriented, and able to manage follow-up tasks without letting opportunities fall through the cracks.
- Ability to build rapport with clients while representing the company professionally.
- Comfortable using Microsoft Excel or Google Sheets for basic tracking, lists, reporting, and data management.
- Comfortable creating or assisting with PowerPoint presentations and customer-facing materials.
- Willingness and ability to travel locally when required for client meetings or business needs.
- Legally eligible to work in Canada.
- Valid driver’s licence and access to reliable transportation are assets.

Nice-to-have qualifications
- Experience dealing with retail buyers, wholesale accounts, distributors, furniture/home-goods retailers, or independent boutiques.




- Experience working with major retail accounts or understanding retailer/vendor processes.
- Experience with CRM systems, lead tracking tools, Shopify, ERP systems, Amazon, Walmart Marketplace, or inventory/order-management systems.
- Basic understanding of product costing, quotations, purchase orders, margins, or wholesale pricing.
- Strong visual and presentation skills, including the ability to create polished PowerPoint decks, product sheets, line sheets, or simple marketing materials.
- Experience with Canva, Adobe tools, or similar design software.
- Interest in home organization, home goods, retail, e-commerce, or consumer products.
- Additional language skills are an asset.

Why join DECOMOMO
- Opportunity to work with an established and growing home-goods brand.
- Exposure to both large retail accounts and smaller independent business customers.
- Practical experience across B2B sales, account coordination, e-commerce, operations, and retail business development.
- A role with room to grow as the company invests more heavily in its B2B channel.
- Direct exposure to leadership and the opportunity to take on more responsibility as you demonstrate results.

Pay: $19.00-$28.00 per hour Expected hours: 40.0 per week

Benefits

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Application question(s):
- Do you have at least one year of experience supporting B2B clients, wholesale accounts, business customers, or retail accounts?
- Please briefly describe your experience managing leads, account follow-ups, client relationships, or customer inquiries.
- What tools have you used for Excel/Google Sheets, CRM, PowerPoint, sales reporting, or customer-account management?
- What interests you about growing in B2B account management or business development?

Experience:
- B2B: 1 year (required)

Work Location: In person

📌 B Account Coordinator (Mississauga)
🏢 Specialized Merchandising Operations
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