Aviation Service Coordinator

Location: In-office
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Compensation: $45-47k

About the Role

We are looking for an Aviation Service Coordinator to support the coordination of aviation service activities, customer service, inside sales, purchasing, and shipping/receiving.

This is a hands-on administrative and coordination role suited to someone who is highly organized, detail-oriented, and comfortable working in a fast-paced workplace.

Key Responsibilities
Schedule service work based on technician availability and customer timelines
Provide customers with accurate lead times and regular order updatesRespond to customer inquiries and resolve issues professionally
Coordinate technician assignments and service activities
Prepare purchase orders, service estimates, shipping documents, and reports
Receive, inspect, pick, and package aviation safety equipment
Maintain accurate inventory and customer information
Prepare required documentation and certifications, including dangerous goods paperwork
Coordinate shipments, pickups, and returns
Support inside sales and purchasing activities
Keep office and warehouse areas organized




Perform accurate data entry and maintain service records

Qualifications
2–3 years of inside sales and/or customer service experience
Aviation industry experience or knowledge is an asset
Strong organizational and communication skills
Excellent attention to detail
Ability to prioritize and work under pressure
Robust problem-solving and negotiation skills
Customer-focused and qualified
Comfortable working independently and as part of a team
Proficient with Microsoft Office; ERP experience is an asset
College diploma in Business/Administration is preferred
Valid driver's licence is preferred
Knowledge of dangerous goods is an asset

Physical Requirements
Ability to lift up to 50 lbs. unassisted
Comfortable performing warehouse/shipping tasks involving crouching, climbing, kneeling, reaching, and twisting
Ability to work in environments that may involve heat, cold, dust, fumes, tight spaces, and noise

Training: Approximately 6 months of on-the-job training is expected.

Contract Info / Information sur le contrat
Job ID / No. du Poste:
Open Positions / Postes Ouverts: 1
J-18808-Ljbffr

📌 Aviation Service Coordinator Dartmouth
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📍 Dartmouth