Join Tangerine as a Manager in Everyday Banking and redefine the banking experience in Canada. Lead your team to ensure exceptional service and drive sales achievements from our Moncton office.This leadership position involves overseeing a dedicated team of customer service agents and enhancing client relationships. You'll be responsible for coaching, performance management, and utilizing quality monitoring to drive excellent results. Your team-oriented efforts will promote operational excellence while adhering to Tangerine's strategic goals and risk management practices.Key Responsibilities:Cultivate a desired customer-centric environmentCoach team members for performance improvementForecast sales with a 10% accuracy targetSupport escalated customer inquiries personallyCollaborate with departments for service enhancementsRequirements:Minimum 3-5 years in Financial ServicesAt least 2 years of leadership experienceKnowledge of Tangerine products and systems is beneficialProficient in MS Office SuiteExcellent organizational and problem-solving abilitiesLead teams to achieve high performance and inspire a culture of success at Tangerine.

📌 Everyday Banking Manager Role, Moncton
🏢 Scotiabank
📍 Moncton