AK Level & Polish Inc. is a growing concrete flooring and surface preparation company serving commercial, industrial, institutional, and residential clients across the GTA and Southern Ontario.

We are looking for a motivated, organized, and professional Business Development & Operations Coordinator to support our sales, administration, and project coordination activities.

This is a hands-on position for someone who is comfortable communicating with people, following up with customers, working on a computer, visiting sites or businesses when required, and helping wherever needed to keep the company organized and growing. The main priority of the role is business development and lead generation, followed by administrative support and project coordination.

Responsibilities

- Research and generate new sales leads
- Contact general contractors, builders, property managers, facility managers, flooring companies, and other potential clients
- Make outbound calls and send introduction/follow-up emails
- Follow up on estimates and active sales opportunities
- Build relationships through phone, email, LinkedIn, site visits, and in-person introductions
- Review bid and tender opportunities
- Maintain leads, contacts, quotes, and follow-up information in our CRM and spreadsheets
- Assist with customer and supplier communication
- Help with emails, scheduling, organization, forms, data entry, and other administrative tasks
- Pick up or deliver samples, documents, or small materials when required
- Assist with basic online listings, project photos, and marketing support
- Help coordinate job schedules, site contacts, materials, deliveries, access requirements, and project information
- Attend occasional site visits or walkthroughs to take photos, notes, and gather information
- Communicate with suppliers and subcontractors
- Keep outstanding tasks organized and make sure important follow-ups are completed

These responsibilities reflect the original role structure,



including customer outreach, site visits, CRM management, admin support, supplier coordination, and project follow-through.

What We're Looking For

We are looking for someone who is:
- Professional and confident when speaking with customers
- Strong in communication and relationship building
- Comfortable with sales and business development
- Organized and able to manage multiple priorities
- Punctual, dependable, and responsible
- Comfortable using email, Microsoft Office/Google Workspace, spreadsheets, CRM systems, and general computer software
- Able to work independently and take initiative
- Comfortable making phone calls and following up consistently
- Willing to travel throughout Toronto and the GTA when required
- Comfortable working from home, the office, and in the field depending on company needs
- Able to learn new services and understand basic construction terminology
- Able to take ownership of assigned tasks and follow them through to completion

Extensive blueprint-reading experience is not required. Construction, flooring, project coordination, sales, or administrative experience is considered an asset, but we are primarily looking for someone with robust communication skills, initiative, professionalism, and the ability to learn. Why Join AK Level & Polish?

This is an opportunity to join a growing company where the position can expand as the business continues to grow. You will gain exposure to sales, business development, operations, construction projects, customer management, and project coordination.





We are looking for someone who wants more than just a routine office position—someone who wants to learn, take responsibility, contribute to company growth, and potentially move into a larger sales, operations, or management role over time.

Job Type: Full-time

Schedule: Approximately 40–50 hours per week

Work Location: Toronto & GTA — combination of remote, office, and field work as required

Driver's Licence: Preferred To apply: Submit your resume through Indeed or email [email protected].

Pay: From $20.00 per hour

Expected hours: 40.0 – 50.0 per week

Application question(s)

- Do you have a valid Ontario G driver’s licence and reliable transportation?
- Are you available to work approximately 40–50 hours per week and travel within Toronto/GTA when required?
- How many years of experience do you have in sales, business development, customer service, administration, or project coordination?
- Are you comfortable cold calling businesses, introducing the company, following up on leads, and asking for opportunities?
- Briefly describe how you would find new customers for a construction company.
- What computer programs or systems are you comfortable using?
- This role may involve sales calls in the morning, administrative work later in the day, and occasionally visiting a customer, supplier, or job site. Are you comfortable working in a role where your responsibilities change depending on company needs?
- Give an example of a time you were given a task with limited instructions. How did you make sure it was completed properly?
- How comfortable are you speaking professionally with contractors, customers, suppliers, and business owners by phone and in person?
- Why do you think you would be a good fit for a growing company where there is an opportunity to take on more responsibility over time?

Work Location: Hybrid remote in North York, ON (York District)

📌 Business Development & Operations Coordinator (North York)
🏢 Ak level and polish
📍 North York