Kickstart your IT career with Kinaxis as a Co-op Support Technician in Ottawa. This full-time, in office role focuses on providing exceptional support to global users, enhancing your technical abilities.At Kinaxis, you will join the IT Services team in a 12-month co-op position starting in January 2027. Responsible for hardware, software, and application support, you will develop critical IT skills while maintaining the company's high service standards. This role requires you to manage user requests and contribute to ongoing projects effectively.Key Responsibilities:Provide friendly support via phone, in-person, and onlineManage ticket queues for Corporate IT systemsEnsure proper escalation for unresolved issuesInstall and configure new hardware and softwareAssist in testing both in-house and cloud-hosted systemsRequirements:College diploma and 1+ years IT support experienceStrong knowledge of macOS, Windows, and Office 365Proficiency in Active Directory and ticketing softwareAbility to prioritize multiple tasks effectivelyExcellent communication and customer service skillsEnhance your IT support skills and contribute to customer satisfaction at Kinaxis in Ottawa.

📌 It Support Technician (Boucherville)
🏢 Kinaxis
📍 Boucherville