Cultivate your career at MacDon as a Senior Product Support Supervisor in Winnipeg, MB. Oversee a team dedicated to providing exceptional after-sales support for creative MacDon equipment.You will be responsible for coordinating activities for Product Support Representatives while engaging in troubleshooting and resolving technical issues. As you collaborate with a global team and manage schedules, your leadership will enhance team performance and dealer relationships, ensuring a streamlined support process.
This role calls for your technical expertise and relationship-building skills.Key Responsibilities:Direct activities of North American Product Support RepresentativesWork alongside the global team to tackle field issuesConduct troubleshooting and solution developmentReview team schedules, expense reports, and activitiesSupport Product Support Reps in dealer engagement and educationRequirements:Relevant degree or equivalent experience requiredLeadership experience emphasizing relationshipsStrong communication and interpersonal abilitiesTechnical expertise in Mechanical and Hydraulic systemsAbility to travel 20% within North AmericaLeverage your leadership abilities and technical knowledge to enhance customer support for MacDon equipment.
📌 Senior Product Support Supervisor At Macdon (Winnipeg)
🏢 MacDon Industries
📍 Winnipeg
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