AlgaeCal is seeking a Customer Service Team Lead to guide a caring, high-performing team in a fast-paced workplace. You’ll empower staff to help callers, coach for CSAT and sales, and drive continuous improvement across the center.
The role offers a hybrid work setup with generous healthcare, team events, and solid career development support. Working hours align with PST for training and coordination.
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📌 Customer Success Team Lead Hybrid, Impactful Leadership Quebec City
🏢 Bilinguallink
📍 Quebec City
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