Connect Physiotherapy & Exercise is looking for a reliable, organized, and personable Administrative Coordinator to join our team.

This is a wide-ranging role supporting the day-to-day operations of a busy multidisciplinary clinic. You’ll help keep the clinic organized, support our clinicians, communicate with clients and third-party providers, and play a key role in managing our billing and accounts receivable processes.

We’re looking for someone who enjoys working with people, has excellent attention to detail, and can work independently while being part of a collaborative team.

The position is part-time at approximately 20–30 hours per week, with flexibility for daytime, evening, or a combination of both.

What You’ll Do

- Provide a welcoming and professional experience for clients in person, by phone, and by email
- Assist with appointment scheduling, client communication, and general clinic administration
- Process payments, direct billing, and third-party billing
- Manage accounts receivable, including monitoring outstanding accounts, payment reconciliation, and appropriate follow-up
- Communicate with clients, insurers, and third-party providers to resolve billing or account questions
- Track required physiotherapy paperwork and help ensure documentation is completed and submitted on time
- Use Jane App for scheduling, billing, payments, client communication, and account management
- Maintain accurate and up-to-date client information
- Support clinicians and other team members with day-to-day administrative needs
- Assist with maintaining and improving administrative systems as the clinic grows

Who We’re Looking For You’ll be a great fit if you:

- Are reliable, organized,



and consistently follow through on responsibilities
- Have excellent attention to detail
- Enjoy working with people and providing a positive client experience
- Can manage multiple tasks and priorities effectively
- Are comfortable working independently and taking initiative when something needs attention
- Communicate clearly and professionally in person, by phone, and by email
- Are comfortable working with scheduling, billing, and clinic management software
- Have strong computer skills and can learn new systems efficiently
- Handle confidential client and financial information professionally
- Enjoy being part of a collaborative healthcare team

About Connect Physiotherapy & Exercise Founded in 2021, Connect Physiotherapy & Exercise is an Edmonton-based multidisciplinary clinic focused on helping people recover from injury, build physical capacity, and perform at a higher level.

Our team includes physiotherapists, exercise professionals, and other healthcare providers working together in an active, collaborative clinic environment.

We’re a growing clinic and are looking for someone who can become an important part of our team and help keep the day-to-day administrative side of the clinic organized and running smoothly.

Qualifications & Experience

- Previous administrative, reception, customer service,



or similar experience is an asset
- Experience working in a healthcare, rehabilitation, or medical clinic is an asset
- Experience with Jane App is a significant asset
- Experience with clinic billing, direct billing, accounts receivable, or payment reconciliation is an asset
- Strong computer skills and confidence learning new software and administrative systems
- Robust written and verbal communication skills
- High level of accuracy and attention to detail
- Ability to work independently and manage responsibilities with minimal supervision

Formal education in healthcare or kinesiology is not required. We’re primarily looking for someone who is dependable, personable, organized, and interested in becoming a reliable part of our clinic team.

What We Offer

- Starting compensation of $20-22/hour
- Approximately 20–30 hours per week
- Flexible scheduling with daytime and/or evening hours available
- Training on Connect’s administrative and billing processes
- A supportive and collaborative clinic environment
- A diverse role with the opportunity to work closely with both clients and clinicians
- Opportunity for the role and responsibilities to develop as the clinic grows

How to Apply Please submit your resume and a brief cover letter to [email protected].

Tell us a little about yourself, your relevant experience, and why you think you would be a good fit for the Connect team.

Application deadline: Oct 11, 20206

We appreciate all applications; however, only candidates selected for an interview will be contacted.

Pay: $20.00-$22.00 per hour

Expected hours: 20.0 – 30.0 per week

Work Location: In person

📌 Clinic Administrative Coordinator (Edmonton)
🏢 Connect Physiotherapy u0026 Exercise
📍 Edmonton