Serve as a lifeline in crises with Northern911 as an Emergency Dispatch Specialist. Your role will be pivotal in ensuring quick and effective responses to emergencies.At Northern911, you'll play an essential part in responding to emergency calls, managing fire dispatches, and ensuring that help reaches those in need. This role focuses on sharp communication skills and the ability to remain calm, even during intense situations. You will be trained to operate advanced systems that facilitate rapid response.Key Responsibilities:Handle incoming emergency calls and route to appropriate agenciesServe as secondary PSAP for emergency and fire callsOperate computer systems for effective communicationGuide public interactions with professionalism and calmnessEngage in training for continuous improvementRequirements:Secondary School Diploma requiredExperience in emergency monitoring or customer service is beneficialStrong active listening and communication skillsTyping capability of 20 words per minuteFluency in English and either French or SpanishContribute to public safety and be a trusted voice during emergencies with Northern911.