Shape Indigo's strategic direction as the Manager of Strategic Planning and Process Redesign under a contract. Collaborate across teams and leverage your skills to improve processes.

This full time position is perfect for a strategic leader with experience in process optimization. You will manage the strategic planning cycle, engage with senior leadership, and apply cutting-edge techniques to redesign processes. Your contributions will directly impact efficiency, employee engagement, and the overall customer experience at Indigo.

Key Responsibilities:
• Lead the annual strategic planning process seamlessly
• Coordinate quarterly town hall sessions with cross-functional input
• Analyze current processes to recommend enhancements




• Facilitate workshops for strategic objectives and outcomes
• Coach the Process Redesign Analyst for skill development

Requirements:
• Advanced degree with notable academic achievement
• Proven strategic planning and redesign expertise
• Exceptional communication and interpersonal skills
• Ability to work collaboratively without direct authority
• Dedication to continuous improvement and cutting-edge practices

Contribute to Indigo's mission of enriching lives through reading and foster a culture of creativity and inclusivity.
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📌 Indigo's Strategic Planning & Process Manager Ontario (Canada)
🏢 Indigo Books & Music
📍 Canada