Client Success Manager About BigGeo BigGeo is the Spatial Cloud. We help companies manage and access the world’s spatial data. Any size, any slice, any insight. Delivered in seconds. We’re building something that hasn’t existed before: a recent layer of the internet where the “where” and “when” behind every decision is instantly clear, programmable, and actionable. Our platform removes the complexity that has kept spatial data locked in silos for decades, and replaces it with speed, precision, and control. We’re a Calgary-based company, early and moving quick, with real customers, real infrastructure, and a clear point of view on where the world is going. Why BigGeo Exits and Why People Build Here Most companies are spatially blind. They know what their data says, but not where or when things actually happen. That gap costs real money, creates real risk, and limits what AI can actually do in the physical world. BigGeo exists to close that gap. We’re not building another tool. We’re building the rails that connect the planet’s moving data to the systems that run the world. That’s a big problem, and it takes people who care about doing things right, not just fast. People build here because: The problem is real and the category is open. We’re not competing for the middle of an existing market. We’re defining a new one. Your work shapes what the category becomes. Your fingerprints are on the architecture. We’re at the stage where the decisions you make today become the foundation tomorrow. What you ship matters. We run on clarity, not politics. We move with purpose. No bureaucratic drag, just a team that agrees on the mission and gets to work. You’ll grow fast because the problems are hard. Spatial data at scale is a genuinely difficult domain. If you want to be stretched, you’ll be stretched.



We’re building for longevity. We’re not chasing hype cycles. We’re building infrastructure, the kind that compounds in value over time and earns the trust of the companies that depend on it. The Role BigGeo is looking for a highly organized, relationship-driven Client Success Manager to own the operational lifecycle of our client relationships—from discovery and qualification through contracting, technical onboarding, commercialization, launch, adoption, and expansion. You will serve as a central point of coordination for data providers, data buyers, and internal teams across executive leadership, sales, legal, engineering, data ingestion, product, and marketing. This role is ideal for someone who creates clarity in complex environments, follows through relentlessly, and can keep many high-value relationships moving at different stages. What this role really owns: momentum, organization, and client confidence across BigGeo’s commercial ecosystem. You make sure a promising conversation becomes a successful, scalable relationship. Key Responsibilities Client Discovery & Relationship Development Identify, research, engage, and manage prospective data providers and data buyers. Lead and coordinate discovery to understand datasets, geographic coverage, licensing, pricing, technical formats, business objectives, customer use cases, and partnership opportunities.



Determine how client needs and datasets align with BigGeo’s Spatial Cloud, Marketplace, Data Lab, Datascape, Variants, MCP and AI experiences, and broader commercial strategy. Build trusted relationships throughout the client lifecycle and re-engage dormant opportunities when there is a clear path forward. Pipeline, Project & Executive Coordination Own the day-to-day management of a large portfolio of prospective and active clients at different stages. Track every relationship from initial contact through discovery, agreements, sample acquisition, ingestion, review, pricing, commercialization, listing, launch, adoption, and ongoing management. Maintain clear next steps, owners, deadlines, dependencies, and follow-up dates; identify stalled work and proactively unblock it. Coordinate client meetings, technical sessions, data reviews, commercial discussions, and executive conversations; prepare agendas and context, capture decisions, and ensure commitments are completed. Contracting & Commercial Readiness Coordinate client documentation, including MNDAs, DEAs, MMPAs, PPAs, reseller agreements, and related commercial agreements. Work between BigGeo leadership and legal teams and external client teams to manage questions, redlines, revisions, approvals, and signatures. Track contractual requirements and translate legal and commercial discussions into clear actions before work progresses. Facilitate discussions about dataset variants, geographic fractionalization, licensing, pricing, packaging, use cases, and routes to market. Technical Onboarding, Adoption & Support Coordinate collection of samples and production datasets, including formats, schemas, geographic coverage, update frequency, delivery methods, and licensing restrictions. Coordinate secure data

📌 Client Success Manager (Calgary)
🏢 BigGeo
📍 Calgary