Elevate guest experiences as a front desk agent at Hard Rock Ottawa Hotel & Casino. You will be responsible for check-in/check-out, assisting with inquiries, and managing reservations in a lively casino atmosphere.
This full-time position requires a proactive approach to customer service, ensuring that all guests receive a warm welcome. You will be equipped to handle various guest requests and maintain accurate operational records while adapting to a fast-paced workplace. A positive attitude and attention to detail are essential.
Key Responsibilities:
• Manage the check-in and check-out of guests
• Verify guest credentials and issue room keys
• Process payments and resolve billing inquiries
• Provide information on hotel amenities and promotions
• Collaborate with various departments to enhance guest services
Requirements:
• 6 months of experience in a similar capacity
• Good communication and multi-tasking abilities
• Flexibility to work holidays and weekends
• Obtain necessary licenses and certifications
• Physical ability to lift and move items over 25 pounds
Leverage your service skills to create welcoming experiences for guests at Hard Rock Ottawa.
#J-18808-Ljbffr

📌 Hard Rock Hotel & Casino Front Desk Role (Ottawa)
🏢 Hard Rock Hotel & Casino Ottawa
📍 Ottawa