Job Summary

We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this vital role, you will be the friendly face and first point of contact for our patients, ensuring a smooth and welcoming experience from the moment they walk through the door. Your energetic approach will help manage appointment scheduling, patient check-ins, and administrative tasks with precision and enthusiasm.

If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for delivering exceptional patient care, this opportunity is perfect for you! This paid position offers a chance to grow your career in a supportive and professional dental practice.

Duties

- Greet patients warmly and professionally as they arrive, creating a positive first impression
- Schedule, confirm, and reschedule patient appointments efficiently using dental office management software ORYX.
- Manage multi-line phone systems to answer inquiries, direct calls, text and emails, and provide information promptly
- Verify patient insurance information and update electronic medical records accurately
- Prepare patient charts and ensure all necessary documentation is completed prior to appointments
- Handle patient check-in and check-out processes with attention to detail and confidentiality
- Maintain organized front desk operations, including filing, faxing, and correspondence
- Assist with billing procedures and processing payments in compliance with office policies




- Ensure compliance with medical terminology standards when documenting patient information
- Support the team with administrative tasks to keep the office running smoothly

Skills

- Proven experience as a dental receptionist or in a similar dental office setting with strong knowledge of dental office workflows
- Must have 5year+ experience
- Proficiency in electronic medical records (EMR) systems such ORYX highly desirable
- Solid understanding of dental terminology
- Excellent communication skills—both verbal and written—to interact effectively with patients and team members
- Ability to handle multi-line phone systems efficiently while maintaining professionalism under pressure
- Strong organizational skills with keen attention to detail in managing schedules and records
- Prior experience working with dental software platforms like ORYX is preferred
- Familiarity with dental office procedures, insurance verification, and billing processes is advantageous
- Demonstrated ability to maintain confidentiality and adhere to HIPAA regulations

Join us in creating an inviting workplace where patients feel cared for from their first call to their last appointment! This role offers an engaging opportunity for motivated individuals eager to contribute their administrative talents within a thriving dental practice. Pay: $28.00-$30.00 per hour

Expected hours: 35.0 per week

Benefits

- Dental care
- In office parking

Work Location: In person

📌 Dental Receptionist (Toronto)
🏢 Harbour Dental Centre
📍 Toronto