Overview

We are seeking a dedicated and organized Dental Receptionist to join our team in a fast-paced dental office workplace. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a strong understanding dental terminology and proficiency in electronic medical records systems, specifically Dentrix.

Responsibilities

- Greet patients warmly and manage their check-in and check-out processes.
- Schedule appointments and confirm patient visits using electronic medical records systems.
- To check and get patients' insurance coverage and sending Pre-determinations
- Maintain accurate patient records and ensure all information is up to date.
- Handle phone inquiries, providing information about services, scheduling appointments, and addressing patient concerns.
- Process patient payments and manage billing inquiries.
- Assist with insurance verification and claims processing as needed.
- Maintain a clean and organized front desk area to ensure a welcoming environment for patients.




- Collaborate with dental staff to facilitate smooth office operations and enhance patient experience.

Experience

- Previous experience as a Dental Receptionist or in a similar administrative role within a Dental setting is preferred.
- Familiarity with dental terminology and office procedures is essential.
- Proficiency in using electronic medical records systems, particularly Dentrix or Epic, is highly desirable.
- Strong organizational skills with the ability to multitask effectively in a busy environment.
- Excellent communication skills, both verbal and written, with a focus on customer service excellence.
- Experience with phone systems and general office equipment is required.

Join our team as a Dental Receptionist where you can make a positive impact on our patients' experiences while working in a supportive setting!

Job Type: Full-time

Pay: $22.00-$30.00 per hour

Expected hours: 24.0 – 32.0 per week

Benefits

- Dental care

Education:
- Secondary School (preferred)

Experience:
- Dental receptionist: 1 year (preferred)

Work Location: In person

📌 Dental Receptionist (Calgary)
🏢 Shazia Butt Professional
📍 Calgary