Drive customer connections at Comox Valley Dodge as a Customer Engagement Coordinator. This full-time position offers a unique opportunity to transform conversations into confirmed sales.
At Comox Valley Dodge, part of the esteemed Trotman Auto Group, you will be the linchpin of customer interactions. We seek a agile individual with outstanding communication skills who is excited about following up on leads and building strong customer relationships. You will play a crucial role in ensuring positive experiences that lead to sales success.
Key Responsibilities:
• Respond to inbound inquiries and conduct outbound calls
• Build rapport and understand customer needs
• Schedule appointments for Sales and Service teams
• Maintain detailed and accurate CRM documentation
• Follow up with customers to enhance appointment attendance
Requirements:
• Experience in a customer-facing role is an asset
• Qualified communication and relationship management skills
• Well-organized with solid time management
• Proficiency in MS Office and CRM tools
• Valid BC Class 5 or 7 driver's licence
Join Comox Valley Dodge to make a meaningful impact in customer relationships.
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📌 Customer Engagement Coordinator Comox Valley Dodge Courtenay
🏢 Trotman Auto Group - Shared Services
📍 Courtenay