Position Summary

Wheelking Transhaul Inc. is seeking a motivated and detail-oriented Dispatch Coordinator to join our growing transportation and logistics team in Acton, Ontario. The ideal candidate will have a minimum of 6 months of logistics experience, a good understanding of trucks, trailers, and transportation operations, and strong Microsoft Office skills.

The Dispatch

Coordinator will play a key role in ensuring the efficient planning, coordination, and execution of daily freight movements while maintaining excellent communication with drivers, customers, and internal departments.

Key Responsibilities

- Coordinate and monitor daily dispatch activities for trucks and drivers.
- Schedule and assign loads while ensuring on-time pickups and deliveries.
- Communicate effectively with drivers regarding route updates, delays, and special instructions.
- Track shipments and provide real-time updates to customers and management.
- Ensure compliance with company policies, safety standards, and transportation regulations.
- Monitor driver performance, hours of service, and trip progress.
- Assist in resolving delivery issues, equipment breakdowns, and service disruptions.
- Maintain accurate dispatch records, trip reports, and load documentation.
- Coordinate with operations, customer service, maintenance, and safety departments to ensure smooth workflow.
- Review load information and verify paperwork for accuracy and completeness.
- Support fleet utilization and maximize equipment efficiency.
- Assist with after-hours communication and operational support when required.
- Generate reports, update spreadsheets,



and maintain operational data using Microsoft Office applications.

Qualifications & RequirementsMandatory Requirements
- Minimum 6 months of experience in logistics, transportation, dispatch, or a related field.
- Good understanding of trucking operations, freight movement, trucks, and trailers.
- Strong communication and organizational skills.
- Ability to multitask and work in a fast-paced setting.
- Strong problem-solving and decision-making abilities.
- Proficiency in Microsoft Office Suite, including:
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft Teams

Preferred Qualifications
- Experience working in the transportation or trucking industry.
- Familiarity with load planning and route management.
- Knowledge of Hours of Service (HOS) regulations and transportation compliance requirements.
- Experience using dispatching software, fleet management systems, or transportation management systems (TMS).
- Ability to work flexible schedules when operational requirements arise.

Key Competencies
- Dispatch Planning & Coordination
- Customer Service Excellence
- Time Management
- Fleet Utilization
- Attention to Detail
- Problem Resolution
- Team Collaboration
- Data Entry & Reporting
- Communication Skills
- Microsoft Office Proficiency

What We Offer
- Competitive salary based on experience.
- Career growth opportunities within a growing transportation company.
- Supportive and team-oriented work environment.
- Ongoing training and professional development.
- Comprehensive benefits package (as applicable).

Pay: $19.00-$21.00 per hour Expected hours: 40.0 per week

Benefits

- On-site parking
- Paid time off

Work Location: In person

📌 Dispatch Coordinator (Acton)
🏢 Wheel King Trans Haul
📍 Acton