RED Mountain Resort is hiring a Retail Sales Technician for the 2026/27 winter season! The Retail Technician is responsible for handling all retail sales at Piste Off with a mandate to provide exemplary customer service.
MAJOR RESPONSBILITIES
POS Sales Processing/Paper Handling
Process all sales transactions in a friendly and efficient manner
File forms, vouchers and documents in appropriate locations
Accurate and effective cash handling, balance end of day cash-outs
Customer Service
Provide customers with excellent service and a memorable shopping experience
Possess valuable product knowledge – know what you are selling
Keep the shop environment upbeat and comfortable
Answer phones & reply to work emails
Be able to answer questions about Red Mountain Resort services and on-mountain activities
Inventory & Merchandising
Ensure environment is always clean, tidy, attractive, and inviting
Receive merchandise, reconcile with packing slip & tag stock
Note inventory levels; inform supervisor re: low stock items
Be aware of backroom stock availability
Re-stock shelves and racks as required
Be alert and help to prevent any loss of merchandise
KEY KNOWLEDGE,
SKILLS AND ABILITIES
Education
Post secondary education an asset
Experience
Good retail product knowledge
Knowledge of Red Mountain Resort, Rossland and their history
Cash handling experience required
Retail shop experience required
Experience with POS software
Proficiency with Excel & Word
Able to troubleshoot computer problems
Physical and Other Requirements
Ability to lift at least 50 lbs.
Ability to work on your feet for long period of time
Ability to carry stock up several flights of stairs
Skills and Abilities
Respects and supports company policies and procedures
Willingness to help fellow employees & be part of the team
Conforms to Red Sports employee code of conduct/appearance requirements
Exceptional interpersonal skills
Good team player
Customer service-oriented
Accuracy and efficiency in transaction processing and cash handling
Able to maintain friendly, professional attitude in a high-pressure workplace.
The wage for this position is $18.25/hour.
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