Customer Service RepresentativeAre you enthusiastic about helping people and love working around dogs and cats? Do you thrive in a fast-paced, collaborative environment? If so, we would love to meet you!We are a busy veterinary hospital dedicated to providing exceptional care to our patients and outstanding service to their families. We are seeking a friendly, organized, and compassionate Customer Service Representative (CSR) to join our collaborative team.As the first point of contact for our clients, you will play a vital role in creating a welcoming, supportive experience from check-in to check-out. This position requires excellent communication skills, attention to detail, and the ability to multitask in a high-energy environment.Key ResponsibilitiesGreet clients,



patients warmly and professionallyAnswer multi-line phones and schedule appointments efficientlyProvide accurate information about services, policies, and proceduresProcess payments and maintain accurate medical recordsCoordinate with veterinarians and technicians to ensure smooth workflowManage client concerns with empathy and professionalismMaintain a clean, organized front desk and reception areaWhat We Are Looking ForOutstanding customer service and communication skillsAbility to remain calm and positive in a quick-paced settingStrong organizational and multitasking abilitiesGenuine desire to collaborate with dogs and catsFlexibility to work varying shifts, including mornings, evenings, and weekendsPrevious customer service experience required (veterinary experience preferred but not required)

📌 Client Services Representative (Winnipeg)
🏢 NVA Canada
📍 Winnipeg