1919 Columbia Avenue, Rossland, BC, Kelowna
Accessible Employer: Yes
Open to International applicants with valid Canadian Work permits: Yes
Prestige Mountain Resort in Rossland is looking for a part time Front Desk Agent (also known as a Guest Services Agent).
Who are we?
We are more than a hotel chain. We are B.C.’s finest family-owned chain of resorts, hotels, and inns. Delivering superior guest experiences with a personal touch, hard work, and kindness is at the forefront of our company values.
What is in it for you?
– Be a part of a company that wants to make a difference in BC communities (visit our website to read about our love for JoeAnna’s House and our Go Green Program)
– Competitive hourly wage ($19 per hour)
– Restaurant and hotel discounts
Responsibilities & Qualifications
Duties & Responsibilities
– Provides courteous and qualified guest services
– Utilizes instinctive upselling techniques and negotiate rates to maximize revenue and occupancy levels
– Maintains order and cleanliness at the front desk
– Handles guest accounts
– Assists guests on arrival, departure and during their stay
– Operates the telephone console
– Processes reservation and cancellation requests
– Performs other duties as directed by the General Manager
What does an ideal candidate look like?
– Excellent communication and customer service skills
– Front desk experience is an asset but NOT required
– Must be willing to get Basic First Aid
– Available to work evenings and weekends
– Must be legally entitled to work in Canada
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