Join BDO Canada as a Senior Manager, focusing on Business Analysis and Quality Assurance within Solution Operations. Lead initiatives that elevate client service quality and operational excellence.BDO is looking for a Senior Manager to spearhead their Business Analysis and Quality Assurance efforts in Solution Operations. This strategic position requires managing complex client requirements and ensuring explicit, traceable processes. You will also drive a culture focused on continuous improvement and foster solid relationships with internal and external stakeholders.Key Responsibilities:
Define and lead quality assurance standards and initiatives
Govern methods for process analysis and user story development
Coordinate with project teams on success criteria and delivery
Oversee quality reviews of key engagement artifacts
Utilize feedback to promote continuous improvement initiativesRequirements:
Extensive experience in leadership roles in quality assurance
Solid understanding of the software development lifecycle
Proven skills in facilitation and stakeholder management
Ability to implement governance without adding overhead
Bachelor’s degree or equivalent experience in relevant fieldsYour leadership will be essential in shaping BDO’s commitment to quality and client-first service in technology operations.#J-18808-Ljbffr
📌 Senior Manager, Quality Assurance At Bdo Canada Toronto
🏢 Socket.dev
📍 Toronto
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