Job Overview

We are seeking a friendly and energetic Front of House Team Member to join our dynamic team. This role is essential in creating a welcoming environment for our guests, ensuring smooth daily operations, and providing exceptional customer service. The ideal candidate will be personable, organized, and passionate about delivering a positive experience to all visitors.

Responsibilities

- Greet guests warmly upon arrival and assist with check-in procedures
- Manage reservations and seating arrangements efficiently
- Answer questions and provide information about the venue, menu, or services
- Handle customer inquiries and resolve any concerns promptly and professionally
- Maintain cleanliness and organization of the front-of-house area
- Support team members in daily operations to ensure a seamless guest experience
- Process transactions accurately using POS systems and handle cash or credit card payments




- Uphold health and safety standards in accordance with company policies

Qualifications

- Smart serve Certificate Required
- Previous experience in customer service or hospitality is preferred but not required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with a positive attitude
- Strong organizational skills with attention to detail
- Ability to stand for extended periods and perform physical tasks as needed
- Flexibility to work evenings, weekends, or holidays as required
- A friendly demeanor with a passion for providing outstanding guest service

Job Types: Full time, Part-time Pay: $17.60-$24.00 per hour

Benefits

- Flexible schedule

Work Location: In person

📌 Front of House Team Member (Ottawa)
🏢 Margarita Restaurant
📍 Ottawa