Join the Jim Pattison Auto Group as a Service Appointment Coordinator at Audi Edmonton North, focusing on appointment scheduling and customer interactions. This role is vital for enhancing service quality in a full time capacity.
Supporting the Service Department, you will manage the service appointment process and customer communications efficiently. Your responsibilities include ensuring that client experiences are top-notch from the initial contact to vehicle delivery. This permanent position operates Monday to Friday, 9:00 a.m. to 6:00 p.m.
Key Responsibilities:
• Schedule service appointments accurately across channels
• Welcome customers and gather necessary vehicle information
• Coordinate with Service Advisors for optimal scheduling




• Provide appointment reminders and service updates to customers
• Maintain customer records within the dealership system
Requirements:
• Experience in administrative or customer-focused roles preferred
• Knowledge of scheduling software is beneficial
• Robust communication and organizational competencies
• Detail-oriented and calm under pressure
• BC Driver’s License is necessary for this role
Support Jim Pattison Auto Group in delivering outstanding automotive service experiences.
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📌 Full Time Service Appointment Coordinator Role Edmonton (Canada)
🏢 The Jim Pattison Auto Group
📍 Canada