Events office on behalf of Gaspard Cap and Gown. Gaspard Cap and Gown provide academic regalia (hood and gown) rental service to the graduating students and faculty/ staff of Ontario Tech U for the convocation ceremonies.
Purpose
Working for Gaspard and reporting to the Gaspard Manager, the Convocation Hood and Gown Attendant is responsible for providing a pleasant and qualified hood and gown service to the graduates of OUIT. As part of a team, you are the first point of contact for every graduate on their special day.
Duties include but are not limited to: unloading and loading boxes of hoods and gowns, unpacking hoods and gowns, sorting hoods and gowns, repacking boxes after ceremonies, providing a welcoming and professional atmosphere and exceptional customer service, handing out gowns and hoods to graduates, providing graduates and faculty/ staff with instructions, setup and cleanup and other duties as directed by the Gaspard Manager. Speed and accuracy in the distribution of hoods and gowns to graduates and faculty/ staff, while providing friendly service, is of the utmost importance.
Qualifications
Preference will be given to current Ontario Tech U students who can work all of the days on the schedule below. Must exhibit personal time management and display punctuality. Must be able to work as an integral part of a team,
showing support to one another when necessary.
Must be able to lift 20+ kg boxes to perform physical tasks quickly and efficiently. Must exhibit excellent oral communication skills, especially in a fast paced, front line customer service environment. Must have strong interpersonal skills, including flexibility, patience, and integrity.
Must have strong organizational skills and be detail oriented with a determination to “get the job done.” Must have Social Insurance Number in order to be paid.
Duties
- Provide a welcoming and professional service
- Provide graduates and faculty/ staff in attendance with instructions, as directed by Gaspard manager
- Assist with the unpacking and preparation of hoods and gowns for ceremonies
- Assist with the collection and repacking of hoods and gowns after ceremonies
- Hand out gowns to graduates and faculty/ staff
- Hand out hoods to graduates and faculty/staff as per instructions from Gaspard manager
- Assist with unloading and reloading regalia
- Maintain cleanliness of the hood and gown space
- Assist with the setup and cleanup of the Hood and Gown space each day
- If necessary, direct traffic within Hood and Gown space
- Other duties as directed by the Gaspard manager
- Dress code: no jeans/clean comfortable shoes (runners allowed)