Take on a rewarding role as a Customer Service Agent at Connect Hearing in Prince George, BC. Contribute to outstanding client experiences in a supportive retail clinic setting.This Customer Care Representative role, reporting to the Regional Clinic Manager, focuses on exceeding customer expectations and managing client accounts effectively. You will engage clients through various service channels, coordinate appointments, and work with insurance billing to ensure smooth operations. A supportive and patient approach is vital for success.Key Responsibilities:Provide exceptional customer service across various platformsSchedule and organize appointments for hearing careManage client accounts and ensure satisfactionInteract with insurance companies for billing supportAssist in in-clinic repair and maintenance of hearing devicesRequirements:Strong customer service and communication abilitiesExperience with account reconciliation preferredAvailability to travel to other locationsEnthusiastic learner with a helping mindsetCommitment to the well-being of othersSupport clients and enhance your career at Connect Hearing in Prince George.

📌 Customer Service Agent At Connect Hearing (Prince George)
🏢 Sonova Group
📍 Prince George