Provide outstanding customer service as a Front Desk Agent at Kingsmill, handling guest check-ins and reservations with care. Enhance the guest experience from arrival to departure.In your role as a Front Desk Agent, you will be responsible for ensuring a seamless check-in process and promoting Kingsmill's facilities. You will answer questions, manage transactions, and interact with a diverse range of guests, solving issues with professionalism. Solid communication and sales skills are necessary for success.Key Responsibilities:Process guest check-ins and payments accuratelyAssign guest rooms and secure keysMake and manage reservations efficientlyAnswer phones using proper etiquetteHandle guest complaints and document issuesRequirements:People-oriented with strong human relation skillsBasic proficiency in computers and accountingFlexible and adaptable to procedural changesCapable of working long hours on footAble to manage physical requirements during shiftsDeliver exceptional service and operational support at Kingsmill as a key part of the front desk team.

📌 Kingsmill Front Desk Agent Position (North Glengarry)
🏢 Kingsmill Resort
📍 North Glengarry