XEN AI INC.

Job Type: Full-Time

Industry: IT Services / IT Field Services / Managed Services

Territory: Canada & USA

Job Overview

XEN AI INC. is seeking an experienced IT Sales Manager / Business Development Manager with a strong background in IT Break/Fix, Field Services, Managed IT Services, IT Infrastructure, or Technology Services.

This is a business development and sales position. We are looking for someone who can identify new opportunities, build relationships with decision-makers, develop a strong sales pipeline, and convert prospects into long-term clients.

The ideal candidate will have previous experience selling IT services to enterprise customers, MSPs, OEMs, system integrators, retailers, technology companies, or other organizations requiring onsite IT support.

Candidates with an existing network of IT industry contacts and potential customers are strongly encouraged to apply.

What You Will Sell

XEN AI INC. provides:

- IT Break/Fix Services
- Onsite IT Field Services
- Desktop & Laptop Support
- POS Installation & Repair
- Network Support
- Router, Switch & Access Point Services
- Server & Network Hardware Support
- Smart Hands Services
- IMAC Services
- Structured Cabling
- Site Surveys & Asset Inventory
- IT Deployments & Refresh Projects
- Multi-Site Technology Rollouts
- After-Hours & Emergency Dispatch
- Managed IT Support
- IT Staffing & Resource Augmentation

Key Responsibilities
- Generate new IT field-service business across Canada and the USA.
- Identify and prospect potential enterprise customers, MSPs, OEMs and system integrators.
- Develop relationships with Procurement, Vendor Management, IT Operations, Infrastructure and Field Services decision-makers.
- Generate leads through cold calling, email, LinkedIn,



networking and referrals.
- Conduct discovery calls and understand customer requirements.
- Present XEN AI INC.'s IT service capabilities to prospective customers.
- Prepare proposals, quotations, presentations and service agreements.
- Manage the complete sales cycle from initial prospecting through negotiation and closing.
- Negotiate pricing and commercial terms.
- Develop and maintain a strong sales pipeline.
- Maintain accurate sales activities and opportunities in the CRM.
- Coordinate with Operations, Dispatch and Recruiting teams during customer onboarding.
- Develop existing accounts and identify additional service opportunities.
- Meet monthly, quarterly and annual sales/revenue targets.
- Provide regular sales forecasts and pipeline reports to management.

Required Qualifications
- 3+ years of B2B sales or business development experience preferred.
- Previous experience selling IT services is strongly preferred.
- Experience with IT Field Services, Break/Fix, Managed Services, IT Infrastructure, IT Staffing, Hardware Support or similar services is highly desirable.
- Demonstrated experience generating current business.
- Strong prospecting and cold-calling skills.
- Experience managing a B2B sales pipeline.
- Strong negotiation and closing skills.
- Excellent written and verbal communication skills.




- Comfortable communicating with senior decision-makers.
- Experience using CRM and sales prospecting tools.

Preferred Industry Experience Candidates who have previously worked with an:
- IT Field Services company
- Managed Service Provider (MSP)
- System Integrator
- IT Staffing company
- OEM or OEM Service Partner
- Hardware Maintenance provider
- Technology Deployment company
- POS Service provider
- IT Infrastructure Services company

will be especially relevant for this position.

Ideal Candidate

We are looking for a hunter-style sales professional who enjoys developing new business.

You should be comfortable with:

Prospecting → Connecting → Qualifying → Presenting → Quoting → Negotiating → Closing → Growing the Account

This position is particularly suitable for someone who already understands how enterprise IT field-service contracts are developed and who has relationships within the IT services industry.

Compensation

Competitive Base Salary + Sales Commission + Performance Incentives

Final compensation will depend on the candidate's experience, sales track record, industry relationships, and ability to generate new business.

Experience

B2B Sales / Business Development: 3 years preferred

IT Services Sales: 2 years preferred

IT Field Services / Break-Fix Sales: Preferred

Application Question

Please briefly describe your experience selling IT Field Services, Break/Fix, Managed IT, Infrastructure, or IT Staffing services and the types of customers you have worked with.

Pay: $25.00-$30.00 per hour

Expected hours: 40.0 per week

Benefits

- Casual dress
- Flexible schedule
- On-site parking

Work Location: In person

📌 IT Sales Manager-Break/Fix & Field Services (Vancouver)
🏢 XENAI
📍 Vancouver