Elevate your customer service career at Carp Road Animal Hospital as a full time Client Care Coordinator in Stittsville, ON. Engage with clients and ensure their experiences are exceptional.
In this vital role, your organizational skills and empathy will make a significant difference in clients' visits. You will proficiently manage appointments, follow-up calls, and client emails, ensuring a smooth workflow. Customer service excellence is key in creating a welcoming environment.
Key Responsibilities:
• Establish a warm and welcoming atmosphere
• Manage phone systems and coordinate appointments
• Address client emails and internal messages efficiently
• Facilitate the admission and discharge of pet patients
• Process billing, invoicing, and payments
Requirements:
• Experience in veterinary assistance or customer service preferred
• Strong ability to communicate effectively
• Organizational skills for tracking appointments
• Eagerness to learn veterinary office procedures
• Commitment to maintaining a clean reception area
Offer your skills in customer service and organization to contribute meaningfully at Carp Road Animal Hospital.
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📌 Full-Time Client Care Coordinator Position (Ottawa)
🏢 VCA Animal Hospitals
📍 Ottawa