Chief Operating Officer (COO)About the CompanyFast-growing Canadian credit union undergoing major banking technology transformation.IndustryFinancial ServicesTypeNon ProfitAbout the RoleThe Company is seeking a Chief Operating Officer (COO) to spearhead a major transformation in its banking technology platform. The successful candidate will be responsible for leading the implementation of a new core banking ecosystem, including core banking, lending, and digital banking platforms. This role demands a hands-on financial services operations leader with a proven track record in delivering complex transformation initiatives and a passion for scaling a modern financial institution. The COO will also be tasked with ensuring operational excellence across various functions, overseeing the optimization of the recent systems,



and driving organizational change to support the company's aggressive growth strategy.Applicants for the COO position at the company should have a minimum of 7 years' progressive leadership experience within a relevant financial institution and a post-secondary education in business, finance, or a related discipline. The role requires a candidate with a strong understanding of banking operations, including lending, deposits, digital banking, and customer servicing functions. The ideal candidate will have a strategic yet hands-on leadership style, capable of balancing day-to-day operational execution with long-term business objectives. Experience in leading large-scale operational transformation, technology modernization, or core banking system implementation initiatives is essential, as is the ability to lead cross-functional projects involving multiple stakeholders and external partners. The COO will also be expected to champion innovation, continuous process improvement, and collaborate closely with executive leadership on digital operational strategy.Hiring Manager TitleCEOFunctions- Operations

📌 Chief Operating Officer (Toronto)
🏢 Confidential
📍 Toronto