Job Overview

We are seeking a friendly and organized team member to join our team. In this role, you will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring a smooth experience. Your exceptional communication skills and hospitality mindset will help set the tone for our Gaming Lounge, making every guest feel valued and appreciated.

Duties

- Greet guests warmly as they arrive.
- Manage reservations and maintain an organized seating chart.
- Communicate effectively and ensure timely service.
- Provide information about the offerings.
- Assist in managing the flow of guests during peak hours to minimize wait times.
- Handle guest complaints or concerns with professionalism, ensuring satisfaction.
- Maintain cleanliness and organization of the host/host area.

Requirements

- Previous experience in hospitality or customer service is preferred.




- Strong communication skills with a focus on guest services.
- Familiarity with POS systems is a plus but not mandatory.
- A positive attitude and a passion for helping others are essential.
- Flexibility to work in evenings, late-nights and weekends.

Join us in providing an exceptional gaming lounge experience that keeps our guests coming back! Job Types: Part-time, Casual

Pay: From $18.00 per hour

Benefits

- Casual dress
- In office parking

Flexible language requirement:
- French not required

Ability to commute/relocate:
- Whitby, ON L1P 1G8: reliably commute or plan to relocate before starting work (required)

Language:
- Telugu or Tamil or Malayalam or Gujrati or Urdu or Hindi (preferred)

Work Location: In person

📌 Lounge Host/Hostess (Whitby)
🏢 Hangout Lounge
📍 Whitby