Transdev Canada is hiring an Operations Supervisorfor our Brampton, Ontario locationTransdev Canada is actively seeking an Operations Supervisor for the role of overseeing contractual obligations within the Hazel McCallion Line's operations team. This includes direct supervision of transit services and working in the Operations Control Centre to ensure safe, efficient, and courteous operations.Your roleOversee daily operations for all transit staff and contractual agreementsManage daily schedule and on-time performanceSupervise hourly and regular staff, and familiarize new and current operating personnel with operations, contracts, [OA1] policies and proceduresEnsure compliance to all standards and project agreements, various local and network instructions to achieve a safe, secure and customer friendly environment. Participate on task forces related to operational improvements, safety and securityAct as a front-line representative to minimize and resolve complaints from customers regarding employees, station conditions, transit service passenger and vehicle(s) flow, etc.Act as the Incident Commander during emergenciesCoordinate all in office activities and logistics and ensure the safe and prompt restoration of service in conjunction with other personnel, stakeholders and outside agenciesLiaise with Maintenance Department to ensure provision of continuous service and within project agreement standardsOperate LRV safely during revenue and non-revenue servicesControl various transit operations related incidents, as necessary to minimize service disruption and lost time, arrange for alternate transit options and plan restoration actionsSubmit recommendations regarding policies, schedules, service performance, regulations, signage, etc. with the general intention to improve overall safety and serviceComplete a variety of documents and forms, daily, specific to transit operations and the performance management of the MHS personnel and service delivery under their direct controlInvestigate a variety of incidents involving accidents, injuries or other occurrences that may result in claims,



and submit appropriate documentationManage training, coaching and performance of staff to meet customer needs and support business goalsEnsure that subordinate employees participate in all sanctioned training and committeesPeer mentor new Supervisors and LRV Drivers in[CH2] operating procedures and practicesPromote a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discriminationHelps to build an inclusive and accessible work and service environment for all employees and customersEnsures the needs of employees and customers are accommodated in accordance with commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and policiesThe perksAnnual salary of $85,000-$95,000 (based on fully qualified candidate)A comprehensive compensation packageA positive work environmentCareer advancement opportunities due to a strong presence across North America.The ability to have a positive social impact by operating sustainable mobility solutionsJoin a Group committed to encouraging diversity and employee developmentYour profileYou possess a minimum of 5 years rail or transit experience, including past supervisory experienceYou must possess a valid, non-probationary, Province of Ontario class "G" driver's license, in good standingYou possess the ability to work flexible hours in an 24/7/365 work environmentYou possess demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applicationsYou have knowledge of operations and maintenance standards, procedures and practices in a rail environmentYou are familiar with Ontario Health and Safety Act (OHSA)



regulationsYou possess excellent oral and written communication skillsYou are detail oriented and able to manage multiple assignments effectivelyYou possess a post-secondary college diploma or university degree in a related discipline or a combination of education, training and experience deemed to be equivalent.Work Experience QualificationsMust be legally entitled to work in Canada3 to 4 years of relevant experience in a rail transit project of a similar scopeProven knowledge and experience of working in a complex safety-critical environment within the rail industryExcellent time-management, planning, conceptual and consultative skillsGood working knowledge of the design and development of compliance management processesGood level of understanding and experience in Private Public Partnership (PPP) environmentJoin an international Group strongly rooted in the communitiesTransdev is an international leader in mobility at the service of communities. We design and operate public transport networks - buses, coaches, trams, trains, shared bikes, ferries, and more - to empower freedom to move everyday thanks to safe, reliable and innovative solutions that serve the common good.Because we are people serving people, our 100,000 employees have a positive impact on people and society. It is by taking care of them that we empower people to move forward.In March 2023, Transdev Canada expanded its reach in western Canada by acquiring First Transit. By joining forces, Transdev Canada is now the largest multi-modal privately owned transportation company in Canada.And what about you? What drives you?Transdev is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.Transdev's Applicant Tracking System uses AI-assisted tools during the initial application and early screening stage.This job posting is to fill a current vacancy.

📌 Rail Operations Supervisor (Brampton)
🏢 Transdev Canada
📍 Brampton