Roam is building the future of urban mobility by making vehicle access seamless, flexible, and technology-driven. We operate a large fleet across Ontario that serve customers across multiple cities, combining exceptional operational execution with a customer‐first approach.We're looking for an Operations Associate to join our Ottawa team and work directly with the City Manager to ensure our fleet and daily operations run smoothly.The RoleAs an Operations Associate, you'll be responsible for supporting day‐to‐day fleet operations, vehicle readiness, customer support, and field execution. This is a hands‐on role for someone who enjoys problem‐solving, working independently, and taking ownership of operational excellence.You'll play a key role in ensuring vehicles are available, clean, safe, and ready for customers while helping improve operational efficiency across the city.ResponsibilitiesSupport daily fleet operations across OttawaCoordinate vehicle movement, staging, and deploymentConduct vehicle inspections and quality control checksEnsure vehicles are cleaned, fueled/charged, and customer‐readyAssist with fleet maintenance scheduling and vendor coordinationMonitor operational KPIs and report issues to the City ManagerSupport customer issue resolution and field‐based troubleshootingTrack and manage vehicle documentation and compliance requirementsWork closely with cross‐functional teams to improve operational performanceIdentify opportunities to improve processes and reduce operational costsQualificationsRequired1+ years of experience in automotive, fleet management, transportation, logistics, operations, or a related fieldSolid attention to detail and ability to manage multiple prioritiesComfortable working both in the field and from an office environmentExcellent communication and organizational skillsValid G‐class driver's license with a clean driving recordAbility to work independently and take ownership of responsibilitiesComfortable using mobile apps, spreadsheets, and operational softwarePreferredExperience in the car rental industryExperience managing vehicle fleets or transportation operationsCustomer service experienceWhat We're Looking ForA proactive self‐starter who enjoys solving problemsSomeone who thrives in a fast‐paced startup environmentStrong operational mindset with a focus on executionTeam player who is willing to roll up their sleeves and help wherever neededPassion for mobility, transportation, and innovative technologyWhy Join Roam?Prospect to help build and scale operations in a growing marketWork directly with city leadership and have a visible impactFast‐paced startup environment with significant growth opportunitiesCollaborative and mission‐driven teamHow to ApplyInterested candidates should submit their resume along with a brief note outlining their relevant experience and interest in joining Roam.

📌 Operations Associate - Ottawa (Varennes)
🏢 Groupe Dynamite
📍 Varennes