Step into a challenging Telecommunications Analyst role at RB Global, with a focus on Ring Central UCaaS solutions. Optimize our global communications systems and enhance support for a diverse user base.

In this energetic setting, your primary responsibility will be overseeing enterprise telephony, video, and unified communications services. You will employ your skills to drive operational improvements and provide technical guidance to business stakeholders.

Your ability to balance hands-on administration with strategic project execution will be key to success.

Key Responsibilities:
Oversee administration of telephony and collaboration services
Manage incident responses and service requests in Service Now
Optimize user provisioning and call routing strategies




Lead initiatives for platform migrations and upgrades
Collaborate with IT and business teams to enhance services

Requirements:
Degree in Computer Science or Telecommunications
5+ years in supporting telecommunications environments
Proficiency with cloud communications, especially Ring Central
Solid grasp of networking concepts affecting voice quality
Excellent customer service and troubleshooting skills

Drive the modernization of communication services as a Telecommunications Analyst focused on Ring Central at RB Global.
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📌 Ringcentral Telecommunications Analyst At Rb Global Burnaby (Canada)
🏢 RB Global
📍 Canada