Transform the customer experience as the Manager of Professional Services with Spa Soft, a leader in spa management solutions. Lead enterprise onboarding projects and drive cutting-edge delivery strategies.

Reporting directly to the Spa Soft President, this management role oversees the end-to-end onboarding experience, focusing on scalability and efficiency. You will lead a energetic team while engaging in complex enterprise deployments. Your strategic insights will refine workflows and enhance customer satisfaction.

Key Responsibilities:
Own the Qualified Services delivery across multiple projects
Lead complex onboarding initiatives with diverse stakeholders
Drive predictable performance against financial and operational goals




Identify automation opportunities in onboarding workflows
Collaborate with Development to ensure smooth feature delivery

Requirements:
Hands-on experience leading Professional Services teams
Proven success in managing enterprise-level projects
Familiarity with cloud-hosted software settings
High proficiency in leveraging AI for improved processes
Strong communication skills for engaging stakeholders

Elevate customer onboarding and delivery through strategic leadership and innovation at Spa Soft.
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📌 Manager Of Professional Services At Spasoft Markham
🏢 EWS Group
📍 Markham