Education
Secondary (high) school graduation certificate
or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Telecommunications company
Responsibilities
Tasks
Advise clients on advertising or sales promotion strategies
Answer written and oral inquiries
Answer inquiries and provide information to customers
Arrange for refunds and credits
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Perform general office duties
Receive and log complaints
Receive payments
Maintain and manage digital database
Answer clients' inquiries and provide information
Experience and specialization
Computer and technology knowledge
Database software
MS Excel
MS Windows
MS Access
MS Office
Spreadsheet
Type of experience
Call centre
Area of work experience
Marketing
Advantages
Financial advantages
As per collective agreement
Other perks
Free parking available
📌 Customer Service Clerk Edmonton
🏢 Cloud Star
📍 Edmonton
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