Education
Secondary (high) school graduation certificate
Experience
No experience (will train)
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Willing to relocate
Responsibilities
Tasks
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Perform light housekeeping and cleaning duties
Provide customer service
Experience and specialization
Computer and technology knowledge
Word processing software
Internet
Additional information
Work conditions and physical capabilities
Attention to detail
Standing for extended periods
Work under pressure
Personal suitability
Client focus
Dependability
Productive interpersonal skills
Excellent oral communication
Flexibility
Organized
Reliability
Team player
📌 Guest Services Agent Hotel Golden
🏢 Best Western Mountainview Inn
📍 Golden
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