Working with the skilled team, the Patient Services Partner participates in the caring of patients by providing a variety of support services to the team and patients. S/He participates as a member of the team in a manner that reflects the Hospital philosophy and mission of service and promotes and maintains positive public relations with patients, visitors and Hospital staff. The Patient Services Partner working in the D4ICU will be required to assist with patient care and the decontamination of patient care areas and equipment.

Qualifications/Skills:
PSW Certificate or completed the Sunnybrook PSP (formerly PSA) course required
Minimum Grade 11 or equivalent as recognized by the Province of Ontario Ministry of Education
Infection Prevention and Control Certificate required
Ability to read and write English
Two (2)



years of related health care experience
Previous D4ICU experience an asset
Recent PSP experience required, critical care setting preferred
Must be accustomed to high patient acuity
Excellent communication and interpersonal skills
Proven ability to work under pressure and to handle various tasks within a limited time frame
Flexibility and willingness to take direction
Must have attended WHMIS training
Must be prepared and able to use all personal protective equipment
Liaises with patients and visitors on a regular basis demonstrating excellent customer service

📌 Patient Services Partnericu Regular Full Time 2026 18866 Toronto
🏢 Sunnybrook Health Sciences Centre
📍 Toronto