COMPANY OVERVIEW

Intellectual Disabilities (North and West Vancouver) Society supports individuals living with intellectual disabilities to thrive in the unique life they choose. IDS is a mid-sized, non-profit organization that provides a variety of housing, community, and employment services. We see a community where all people with disabilities can have equal opportunities to lead active, fulfilling lives and are recognized as contributing members of the community.

IDS is a community leader providing quality services and is accredited by CARF. We employ a team of exceptional professionals, and together we work toward honouring our clients' interests, talents, skills and aspirations so they can thrive in their local communities.

POSITION OVERVIEW The Office Administrator is a permanent, part time position reporting to the Human Resources Department. This role is responsible for the day-to-day operations of the office, provides administrative support, and assists the various departments within IDS as needed.

This position is well suited for someone who is highly organized, detail-oriented, and comfortable with helping our team and visitors feel supported from the moment they arrive.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

· Serve as the first point of contact for visitors and staff

· Answer and direct incoming phone calls and inquiries in a professional manner

· Manage incoming and outgoing mail, including preparing parcels and arranging couriers as needed.

· Perform accurate and timely data entry across relevant organizational databases and information systems with the Human Resources department.

· Maintain, update, and audit records within organizational systems to ensure data integrity and accuracy.

· Scan, digitize, and organize physical documents into appropriate filing systems as needed.

· Provide ad-hoc support for various departments as needed.





· Process purchase orders and ensure accurate communication with the Finance department.

· Monitor donations on our fundraising platforms and ensure donors are promptly receipted and acknowledged.

· Take primary responsibility for organizing and arranging emergency drills to ensure safety compliance.

· Assist with logistics for internal events and carry out other related administrative duties as assigned.

KEY KNOWLEDGE, SKILLS, AND EXPERIENCE

· Previous data entry or administrative experience; minimum 1 year required.

· Demonstrated accuracy and attention to detail in data entry tasks.

· Strong interpersonal and customer service skills

· Proficient computer skills, including a demonstrated familiarity with the MS Office suite.

· Ability to maintain confidentiality and handle sensitive records with discretion.

· Clear and professional written and verbal communication skills.

· Reliable team member with a positive and proactive attitude.

· Self-starter with the capacity to work independently and follow tasks through to completion.

EDUCATION AND TRAINING

· High school diploma or CAEC preferred.

· Post-secondary education or coursework in Office Administration or a related field is an asset.

· Experience with database or records management systems is an asset.

· Experience with general accounting is an asset.

· Must be able to work in-person

OTHER REQUIREMENTS (pre-hire)

· Criminal Record Check (Vulnerable Sector)

· Medical Approval

· Satisfactory Reference Checks

· Other requirements as detailed in IDS Policies and Procedures

Pay: $19.00-$23.00 per hour

Expected hours: 32.5 per week

Benefits

- Casual dress
- Extended health care
- Life insurance
- Paid time off
- Vision care

Ability to commute/relocate:
- North Vancouver, BC V7P 1M3: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

📌 Office Support Assistant (North Vancouver)
🏢 Intellectual Disabilities Society
📍 North Vancouver