Loyal Homes is a Port Alberni real estate brokerage that runs on good systems and positive people. We're growing, and we need an Operations Administrator who keeps our records accurate, our files moving and our agents supported. As we modernize the back office, you'll also help us document and improve how the work gets done.

What you'll do

- Keep our Follow Up Boss database clean and complete: new leads and contacts, tagging and cleanup, closed deals and past clients, and action plans and smart lists built to our specs.
- Process accepted offers: move documents from our submission form into CREA WEBForms, log the key details in our master tracker and Follow Up Boss, and launch the tasks our Client Experience Coordinator needs.
- Enter new listings into Matrix and format CMAs for our Real Estate Advisors.
- Keep files moving so nothing sits waiting on admin.
- Help us improve. Document how the work gets done, and test new tools and workflows as we introduce them.

This role fits you if you

- Catch the errors other people miss, and it bothers you when a record is wrong.




- Have solid office administration experience. Real estate experience is a bonus, not a requirement. We'll teach you the industry.
- Can work through a steady volume without someone setting every priority for you.
- Are comfortable with technology, including AI tools. We use them every day, so you'll need to be open to them.
- Like it when a process gets better, even when it means relearning something.

What this role isn't This is a back-office role. You'll work closely with our team and agents, but your focus is the work that makes every file run clean.

The details

- Monday to Friday, 9:00 to 5:00, in our Port Alberni office
- $26 to $28 per hour, based on experience
- Extended health and dental
- Flexible start date for the right person

Apply with your resume. We read every one. Pay: $26.00-$28.00 per hour

Expected hours: 40.0 per week

Benefits

- Dental care
- Extended health care

Work Location: In person

📌 Operations Administrator (Port Alberni)
🏢 Royal LePage Pacific Rim Realty - The Fenton Group
📍 Port Alberni