The Operations Supervisor – Production & Special Projects works closely with the Director of Operations to support the overall effectiveness of The Lazy Gourmet’s Operations department. This role requires a robust knowledge of The Lazy Gourmet and Compass Group standards, procedures and operations, as well as a working knowledge of all areas of the Operations department.

The role acts as a flexible resource across Operations, taking charge of ongoing and temporary projects requiring attention to detail, planning, organization and follow-through. Projects may focus on operational improvements and efficiencies, special events, or other priorities that strengthen consistency and accountability. The role will also support offsite contracts as needed.

Position Responsibilities

- Update and follow up with associate online training completion on 24/7 targeting 90%.
- Monitors sign off sheets across the operations department to ensure accountability and accuracy.
- Provides suggestions on how to bridge gaps between the Operations department and Sales and/or our clients.
- Contributes ideas and strategies to the Director of Operations on ways to improve department procedures and processes.




- Support contract locations via inputting menus, onsite support or similar.
- Supports specialty large scale events in organizing and execution.
- Adheres to all Compass health and safety procedures and guidelines and helps to enforce these throughout the department.
- Build knowledge of The Lazy Gourmet’s systems, processes, clients and operational standards in order to become a knowledgeable resource for the broader Operations team.
- Report to Operations Manager and the Director of Operations.

Education

Preferred

- Bachelors or better

Licenses & Certifications

Preferred

- Drivers License

Behaviors

Preferred

- Leader: Inspires teammates to follow them
- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

- Job Security: Inspired to perform well by the knowledge that your job is safe
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

📌 Operations Supervisor - Production and Special Projects (Vancouver)
🏢 Compass Group
📍 Vancouver