As an Order and Logistics Coordinator, you will be responsible for managing order processing, inventory control, and logistics to ensure timely and efficient product delivery. You will work closely with various departments, including sales, production, and shipping to streamline processes and enhance customer satisfaction.

Key Responsibilities:

- Process and manage customer orders from inception to fulfillment, ensuring accurate documentation and timely fulfillment.
- Provide exceptional customer service by addressing inquiries and concerns promptly.
- Maintain an in-depth understanding of the company’s products and services.
- Collaborate with sales to promote products or support additional sales opportunities.
- Coordinate and oversee the scheduling, shipping and carrier coordination to meet customer expectations and deadlines while ensuring compliance with regulatory standards.
- Prepare and maintain documentation related to logistics operations, including shipping orders, invoices, and customs paperwork.
- Monitor inventory levels and assist in forecasting.
- Foster and maintain strong relationships with customers, carriers and suppliers.
- Collaborate with carriers to secure the best rates and service.
- Maintain freight rate matrix.
- Analyze logistics data to identify efficiencies and cost-saving opportunities in the supply chain process.
- Assist in the implementation of new technologies or systems to enhance efficiency.
- Identify opportunities for process improvements and optimize logistics and order management workflows.

Qualifications:





- Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field (or equivalent experience).
- Minimum 3 to 5 years of experience in order processing, logistics, or supply chain coordination.
- Strong organizational skills with attention to detail.
- Excellent communication and interpersonal abilities.
- Skilled at managing multiple competing priorities without losing focus on quality or deadlines.
- Proficiency in Microsoft Office Suite, Epicor or other ERP System or, inventory management software.
- Ability to work independently and as part of a team in a fast-paced setting.
- Problem-solving skills and a customer-centric attitude.

What We Offer:

- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- A supportive and collaborative work environment.

Languages: English (written and spoken). French is an asset

Working Conditions:

- Multidisciplinary office.
- Extensive use of computer.
- Hours: Weekdays, 8 hours/day.

NO PHONE CALLS PLEASE We thank all who apply, but only those applicants selected for an interview will be contacted.

KEI welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Pay: $50,000.00-$100,000.00 per year

Ability to commute/relocate

- Havelock, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

📌 Order and Logistics Coordinator (Havelock)
🏢 Kawartha Ethanol
📍 Havelock