Join Metro Supply Chain as a Customer Experience Representative under a 1-year contract. This role involves customer service excellence through order processing and complaint management.

You will be responsible for a wide range of customer service activities in a warehousing context. Your focus on effective communication and problem resolution will help maintain customer satisfaction. Support activities include inventory management and light shipping tasks, contributing to operational efficiency.

Key Responsibilities:
Handle customer inquiries and complaints efficiently
Maintain detailed records of damaged and returned goods
Coordinate shipping requests with the traffic department
Provide updates on order status to customers
Maintain a current procedure book for processing

Requirements:
2 years of warehouse experience needed
Excellent communication and interpersonal skills
Ability to manage change effectively
Robust planning and results orientation
Education equivalent to two years of college preferred

Enhance customer experience by applying your skills at Metro Supply Chain.

📌 Metro Supply Chain Customer Experience Specialist Brampton
🏢 Metro Supply Chain Group
📍 Brampton