People & Culture Manager

Multi-Location Food & Beverage | Blue Mountain / Collingwood Area

We are a growing hospitality group operating multiple food and beverage concepts in the Blue Mountain and Collingwood area, and we are looking for a People & Culture Manager to take ownership of the people side of our business.

This is not a traditional desk-based HR position.

We are looking for someone energetic, highly organized, confident with people and comfortable being present in our restaurants and cafés. You need to understand hospitality: the pace, the personalities, the staffing challenges and the importance of having the right people in the right positions.

You will work closely with ownership, our location managers and our external HR professionals to help us recruit, onboard, develop, manage and retain strong teams across all locations.

What You’ll Own

Recruitment & Hiring

- Manage recruitment across all food and beverage locations
- Maintain job postings and actively source candidates
- Manage our Applicant Tracking System (ATS)
- Screen applicants and conduct interviews
- Coordinate second interviews with location managers when appropriate
- Build and maintain a solid candidate pipeline
- Understand the personality, experience and work ethic required for each concept
- Help managers make better hiring decisions

Onboarding & Employee Experience

- Coordinate offers, employment documentation and onboarding
- Ensure new employees are properly introduced to company expectations and culture
- Track training and onboarding progress
- Follow up with new hires and managers during the first weeks of employment
- Help create an organized, consistent employee experience across all locations

Performance & People Management





- Conduct and coordinate employee performance reviews
- Help managers address employees who are not meeting expectations
- Coach managers on difficult conversations and employee situations
- Address attendance, conduct, communication and performance concerns
- Assist with progressive discipline and terminations when necessary
- Work with our external HR professionals on employment matters requiring additional HR guidance

Payroll & Employee Support

- Help investigate employee payroll questions or reported pay discrepancies
- Coordinate with management/payroll to ensure issues are followed through and resolved
- Maintain organized employee records and documentation
- Ensure important employee matters don’t fall through the cracks

Culture & Leadership

- Spend time in each of our locations and get to know our teams
- Identify strong employees with leadership potential
- Help develop supervisors and future managers
- Support managers in building accountable, positive and high-performing teams
- Understand what is happening at store level—not simply what is being reported from an office

Additional Operations SupportThis role will also include a limited amount of operational administration, including assistance with:

- Inventory organization
- Procurement and ordering systems
- Employee documentation
- Training records
- Scheduling or labour-related reporting
- Other administrative projects supporting our locations





Who We’re Looking For You may currently be working in hospitality management, recruitment, people operations, HR coordination or multi-unit food and beverage operations and be ready to take ownership of a broader role.

You are someone who

- Has strong leadership and people skills
- Is comfortable interviewing and assessing candidates
- Can have difficult conversations professionally and confidently
- Understands accountability and performance management
- Is approachable but does not avoid problems
- Is extremely organized and follows through
- Moves quickly and works well in a fast-paced environment
- Is comfortable using technology, ATS platforms and employee management systems
- Enjoys being in restaurants and cafés and interacting directly with teams
- Can balance empathy with the needs and standards of the business

Food and beverage or hospitality experience is strongly preferred. This is an on-site, multi-location position. You will be expected to regularly spend time in our different businesses rather than managing people exclusively from an office.

Why This Role Matters

We are growing, and hiring the right people—and developing the people we already have—is one of the most important parts of that growth.

We need someone who can walk into a location, understand the team, recognize when something isn’t working, identify great people, support our managers and help us build a stronger company as we continue to grow.

If you are passionate about people, hospitality, leadership and building great teams, we would love to hear from you.

Pay: From $60,000.00 per year

Benefits

- Dental care
- On-site parking

Work Location: In person

📌 People & Culture Manager (The Blue Mountains)
🏢 STRONG u0026 FREE FOOD THEORY
📍 The Blue Mountains