Bilingual Customer Service RepresentativeAs a Customer Service Representative, you will provide best in-class service and customer relationship management to existing and recent wholesale customers across our National Wholesale Sales network.Minimum RequirementsAbility to write and speak fluently in French and English.5+ years of experience in a related field (i.E. business, Sales and Marketing)A post-secondary education, or undergraduate degree, in a relevant field of studyIntermediate proficiency in Microsoft OfficeProficient verbal and written communication skillsResponsibilitiesCoordinate, create and respond to Customer Relationship Management (CRM) activities related to existing accounts or the establishment of new accounts, pricing and tax exemptions.Create and maintain customer master data in D365 CRM for the Downstream Sales and Credit teams, including Direct Sales,



Retail Sales, Wholesale Distributors, and Petro-Pass accountsCollaborate with the Sales and Marketing teams which include Direct / Inside Sales, Distribution, Asset Management and Account Managers, Credit, Invoicing, in maintaining and setting up new accounts while ensuring the security and reliability of fuel supply to customersCreate reports based on customer needs and provide trusted recommendations and best practices to utilize Petro-Canada's product management platforms.Location and other Key DetailsThis is an office based role. You will work out of our Calgary head officeHours of work are a regular 40-hour work week, Monday to Friday

📌 Customer Success Representative (Calgary)
🏢 Petroplan
📍 Calgary