Become a vital resource at J.D. Irving, Limited as a Switchboard Operator for Finance Client Services. Deliver high-quality, qualified interactions as you handle client inquiries and requests.This position supports the Finance Shared Services by ensuring that every call is answered and routed efficiently while providing basic support. You will manage documentation of calls and inquiries effectively and contribute towards improving processes. Strong listening and communication skills will help you excel in this role.Key Responsibilities:Screen and direct incoming finance-related callsProvide first-level support for inquiries and requestsDocument call details and service requests accuratelyAssist in troubleshooting or directing clients to resourcesFacilitate communication between teams and external contactsRequirements:Post-secondary education in a related field preferredExperience in customer service or call center rolesExcellent verbal communication and listening abilitiesStrong organizational skills with a detail orientationMicrosoft Office proficiency is requiredUtilize your skills to provide exemplary client service and communication at J.D. Irving, Limited.

📌 Finance Inquiry Switchboard Operator Role (Ottawa)
🏢 J.D. Irving
📍 Ottawa